Frequently Asked Questions
Everything you need to know about the Lyre's experience.
What exactly are Lyre's non-alcoholic spirits?
Lyre's is a range of non-alcoholic spirits that have been impossibly crafted to pay homage to the flavors of the world's most classic spirits. We use high-quality natural essences, extracts, and distillates to mimic the aroma, taste, and appearance of their alcoholic counterparts.
Do Lyre's products contain any alcohol?
Our range is classified as non-alcoholic, with most products containing less than 0.5% ABV (Alcohol by Volume). This is a level similar to the trace amounts found in kombucha or orange juice and is considered non-intoxicating.
How should I store my Lyre's bottles after opening?
To maintain peak freshness, we recommend storing your bottles in a cool, dry place out of direct sunlight. Once opened, it is best to keep them refrigerated and consume within 12 weeks for the best flavor profile.
What is your shipping policy for fragile glass bottles?
We take great care in packaging our spirits. Orders are typically processed within 1-2 business days and shipped in protective, eco-friendly packaging to ensure they arrive safely. We offer flat-rate shipping and free delivery on orders over a certain threshold.
Are Lyre's products vegan and gluten-free?
Yes, the entire Lyre's range is vegan-friendly and gluten-free. We do not use any animal-derived products in our ingredients or production processes, and our spirits are crafted without any gluten-containing grains.
What is your return policy if I am not satisfied?
We want you to love your spirits. If your order arrives damaged or if there is an issue with the product, please contact our customer service team within 14 days of delivery to arrange for a replacement or a refund.